Printerra Pty Ltd ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
1. Information We Collect
When you interact with our website, we may collect personal information that you voluntarily provide to us via our contact form or direct email inquiries. This information may include:
- Full name
- Email address
- Phone number
- Business or company name
- Any additional information or project details you choose to include in your message
We may also automatically collect non-identifiable technical data when you visit our site, such as your IP address, browser type, and pages viewed, purely for website optimization and analytics purposes.
2. How We Use Your Information
We use the personal information collected through our contact form solely to:
- Respond to your inquiries, questions, or requests for quotes.
- Provide you with information about our professional services or portfolio.
- Phone number
- Maintain our business records and communicate with you effectively.
- Any additional information or project details you choose to include in your message
We will never sell, rent, or trade your personal information to third parties for marketing purposes.
3. Disclosure of Personal Information
We only disclose your personal information to third parties in very limited circumstances, including:
- Third-party service providers who assist us in operating our website or managing our business communications (e.g., website hosting providers, email platforms), subject to strict confidentiality.
- When required or authorized to do so by law.
4. Data Security and Storage
We take reasonable technical and organizational steps to protect your personal information from misuse, interference, loss, and unauthorized access, modification, or disclosure. However, please note that no data transmission over the internet can be guaranteed as 100% secure.
5. Accessing and Correcting Your Information
You have the right to request access to the personal information we hold about you, or to ask that we correct or update it. If you wish to do so, please contact us via the details provided on our website.
6. Complaints
If you have any concerns or a complaint about how we have handled your personal information, please contact us directly. We will investigate your concern and respond to you promptly in writing. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC)
