SHIPPING + RETURNS

Have a question about shipping and returns? Our Customer Happiness Team (it’s us) can chat by phone or email to answer your queries. Please reach out or give us a ring–we would be happy to help!

Shipping

We ship Australia-wide with a usual delivery time of 3-7 business days from the time your order leaves our studio. In the event of expected delays or slower-than-usual delivery from our shipping provider, we will keep you updated about your expected ETA.

Returns

While we do offer a 30-day exchange policy, we do not offer refunds.

All Printerra products come with a 12-month warranty.

Refunds

While we do offer a 30-day exchange policy, we do not offer refunds.

All Printerra products come with a 12-month warranty.

Get in touch

Have questions about your order, or a general enquiry?