Refundable Bond


As part of your hire arrangement, there is a refundable bond that must be paid prior to your hire.

You will be refunded your bond upon the safe and prompt return of the hire item to your credit card, Paypal, or bank account as per your payment arrangements.

Please ensure you keep all original packaging and repack your hire item carefully.



Shipping + Returns

All products are custom made in Sydney. Our turnaround time is 7 days from order placement.

Our couriers aim to deliver your products within 3-7 working days across Australia from the date of studio dispatch. If you are local, you can also arrange to pick up your project in Sydney, New South Wales.

While we do offer a 30-day exchange policy, we do not offer refunds.

All Printerra products come with a 12-month warranty.

Find out more